The Greek Ministry for Migration Policy and Asylum (the Ministry), has two competent services  Reception and Identification Service (RIS), which is responsible for  reception of new arrivals and  Directorate for Protection of Asylum Seekers (DPAS), is responsible for second-line reception in the areas of legal entry.  Both the RIS and the DPAS have been working on improving their processes in order to cope with urgencies related to the high number of migrants/asylum applicants. The aim of the current Technical Support Program is to map all the different tools and systems in order to create a holistic, integrated system to be used by all services, meeting all their needs and providing access to reliable data/information.